We will analyze your machine to determine the most cost effective way to get you
up and running in the shortest amount of time. We will call you with the facts and
let you decide the course of action.
|Restore Equipment to Factory Specifications|
|Extend the service life by cleaning and replacing worn parts|
|Offer new equipment if the cost of service exceeds the cost of a new |
With a quick call or e-mail you can start the process and we will take it from there.
We'll send a shipping container to you with short and easy to follow instructions to
get the machine to us for service.
|Services & Warranty Information
An on-site visit for light maintenance on several machines is a cost effective way
of increasing your service life on your machines! Call or write for details.
Below you will find the links to the companies that I purchase from.
While these folks will stand behind their equipment no matter who sells it, my claim to fame is that I will service what I sell* and even
machines that I don't sell! Feel free to look at their sites and if you have any questions please don't hesitate to ask.
Links to Vendors:
The fine print:
All refurbished equipment comes with a 90 day warranty.
TimeDok tests all machines before they leave the shop, and warrants all units to be free of defects for 90 days from the date of
Serviced machines carry a one year warranty on replaced parts; 90 days on labor.
TimeDok replaces all parts that are deemed to be out of factory specs with genuine OEM replacement parts.
Every serviced machine will be bench tested for 2 weeks before it is shipped back; however, if the customer, understanding the
risks, expresses a desire to have their equipment returned in a shorter amount of time (limited bench testing), TimeDok will do so.
But, if a warranty issue happens, the customer will be responsible for all shipping costs incurred to resolve the problem.
TimeDok assumes no liability for lost production or expenses incurred for any premature failures of newly serviced and returned
machines or for any refurbished machines purchased.
TimeDok will repair or replace at their discretion any refurbished equipment that was sold and found to be defective during the
Abuse of the machine or customer attempted adjustments and/or repairs will void all warranties.
There are no other warranties either expressed or implied.
TimeDok assumes no responsibility for equipment that is damaged or lost in shipment; either to or from the customer’s location.
It is the customer’s responsibility that equipment being sent in for repair is properly packaged and insured for shipment. TimeDok
will make similar considerations when sending equipment to the customer.
TimeDok will (for a nominal fee) send you a factory shipping carton with a prepaid UPS shipping label.